Broadband Solutions for Business Customers
We wish to inform our valued clients that all pricing and quotations provided below are exclusively sourced through our authorized partner- THE MONEYSAVINGMAN.
This ensures the accuracy, authenticity, and integrity of our offerings.
THE MONEYSAVINGMAN
is an Authorized Partner of
Broadband Solutions for Business Customers
Check your eligibility – we cannot sell CVE bundles to customers with:
• Alarm Lines - Alarms require a dial tone to call a monitoring centre.
• Pendants - Similar to alarms – customer presses a button on a pendant which then rings to their monitoring centre to alert them they are in distress
• PDQ machines - Card payment machines.
• MAG Bells - External bells - commonly used in yards to alert customers their phone is ringing.
• EPOS - Third party software used by restaurants and takeaways to identify customers and past orders – for info EPOS main site is https://www.epos.co.uk/
• Oyster card machines - As with PDQ but issue is specific to Oyster top-ups in London.
• Extensions - Wired extensions do note work with CVE.
• Switches - Not compatible with CVE. Check that the customer doesn’t have any other services that are reliant on the PSTN. This is because the PSTN will CEASE when the SOGEA/CVE is activated/ported and this will result in Alarms, PDQs etc. being disconnected and the customer loosing service ETC rules.
• Customers requiring Change of Name or Change of Ownership
• Residential to Business customers
• Customers who are reconnecting after being disconnected for non payment must not be given offer pricing
CVE Specific
• This is not available for Featureline standard customers but it is available for Feature Compact customers.
• CVE bundles cannot be sold to a customer who has an existing Cloud Phone or Cloud Voice service, customers can have only one of these services at this time.
• Multi-sites: is now available for new customers however the customer will need to have an active Cloud Voice Express line at one location in order to add an additional location.
Any existing CVE customer can add an additional location to their account by getting in touch with their preferred Sales team.
Broadband Solutions for Business Customers
BROADBAND FAQ
What is BT Hybrid Backup?
Hybrid Connect is the UK's first unbreakable wi-fi. With it you get BT's hybrid broadband backed up by EE's mobile network. Hybrid connect uses the EE mobile network to give you strong and fast connection. Speeds might vary depending on the mobile signal to your Hybrid Connect and how busy the network is.
What is BT Service Care Level?
BT Business Broadband Packages and Services difference
ESSENTIAL
ENHANCED
PRO
Wi-Fi Access
Guest Wi-Fi
Broadband Network Security
Service Care Level: Standard Care
Wi-Fi Access
Guest Wi-Fi
Broadband Network Security
Enhanced IT Support
Hybrid Back-up
Static-IP (optional)
Service Care Level: Standard Care
Wi-Fi Access
Guest Wi-Fi
Broadband Network Security
Enhanced IT Support
Hybrid Back-up
Static-IP (optional)
Complete Wi-Fi Plus
Wi-Fi Security Controls- see below
Service Care Level: Prompt Care
What is Complete Wi-Fi Plus BT?
Complete Wi-Fi delivers wall-to-wall coverage around your premises, using extra Wi-Fi discs to extend your Smart Hub 2's signal. (incl. up to six discs).
So, getting online from every corner of your premises has never been easier. It's a great solution if you have a poor or no Wi-Fi signal in certain rooms.